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Unknown error in lower level library - EHS OCC Content Service

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669

Hello Community,

I am trying to execute the ERC_DG rule to bring information from the Content Service to a UN list substance.

But the OCC shows me the following error: "Unknown error in lower level library"

The path is correctly configured in "Options - Instance Configuration - CLEO_DG", it is possible to see the .mdb from the file explorer, so it exists.

The RFC is correct.

Any idea about this error?

Regards.

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satya11719
Active Contributor
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Hello Jordi,

I could see that user exit (ERC_DG)and instance name (CLEO_DG)are different, please check your user exit configuration for ERC_DG is SPRO.

The path will be accessed from the user exit configuration.

Best

Satya

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Hello Satya,

The manual indicates that in the OCC the instance "CLEO_DG" must be created and in the user exit "ERC_DG" it is necessary to write the path in EXPERT_ADD_PARAM_1:

The database path is correct (head.xml) is correct.

So, I think so the error is not for that reason.

Regards