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Unknown error in lower level library - EHS OCC Content Service

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620

Hello Community,

I am trying to execute the ERC_DG rule to bring information from the Content Service to a UN list substance.

But the OCC shows me the following error: "Unknown error in lower level library"

The path is correctly configured in "Options - Instance Configuration - CLEO_DG", it is possible to see the .mdb from the file explorer, so it exists.

The RFC is correct.

Any idea about this error?

Regards.

Accepted Solutions (0)

Answers (3)

Answers (3)

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SAP has defined this message as ‘self-explanatory’ and therefore, has not provided any further details for it.

All messages in SAP have a message text (shown above). However, the message text is not always useful enough to understand or resolve the issue.

Therefore, most messages in the SAP system provide additional long text with details about what caused the issue, how it can be resolved, what actions to take or configuration changes to make, etc

Unfortunately, this specific error message does not provide such additional information.

Even though this error message does not provide any useful or additional message details, you can still try to solve the issue by searching on SAP’s support portal. In many cases, there could be an SAP support note that provides further error explanations or even directions for resolving the error.

Greeting,

Rachel Gomez

satya11719
Active Contributor
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Hello Jordi,

I mean to say the path mapping with the file name, you can able to open the XML file manually from the server?

And check the OCC version as well, sometimes version may not be compatible.

Best

Satya

satya11719
Active Contributor
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Hello Jordi,

I could see that user exit (ERC_DG)and instance name (CLEO_DG)are different, please check your user exit configuration for ERC_DG is SPRO.

The path will be accessed from the user exit configuration.

Best

Satya

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Hello Satya,

The manual indicates that in the OCC the instance "CLEO_DG" must be created and in the user exit "ERC_DG" it is necessary to write the path in EXPERT_ADD_PARAM_1:

The database path is correct (head.xml) is correct.

So, I think so the error is not for that reason.

Regards