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Unable to create Incident - No bussines Partner assigned to system user Message no CM_EHFND_COMN180

riccardodeluc
Explorer
0 Kudos
1,176

Hi all,

We have experienced the issue in title when we try to open the "Report Incident - Simplified" in Netweaver.

The user seems to be not associated with a SAP Business Partner despite we have created the BUP003 / BUP004 for the user.

Keep in mind that we have integrated external HCM via RFC to the EHS systems in order to create BP and relative BP Role when the user access to the function "Report Incident - Simplified" in Netweaver.

Have you ever experienced the same problem? how can I solve?

Thanks, KR,

Riccardo

Accepted Solutions (0)

Answers (3)

Answers (3)

michaelf_
Product and Topic Expert
Product and Topic Expert

Hi Ricardo,

if you have set up your HR persons with the corresponding SAP users (infotype 0105), you have to run the HCM sync report which creates the business partner/business user.

For testing purposes, you can use the report /SHCM/RH_SYNC_BUPA_EMPL_SINGLE. For productive use, you can schedule the report /SHCM/RH_SYNC_BUPA_FROM_EMPL.

However, before you run any of the above reports, I recommend to have a look at SAP Note 2578294 - FAQ - Employee to Business Partner synchronization in S/4HANA OnPremise which answers a lot of questions regarding prerequisites and how-to.

With kind regards,

Michael

shyam_kandapi
Discoverer
0 Kudos

Hi Zahid,

I have followed all above steps , still I am getting same Error.Please find the Screenshot below

    1. Start transaction
PA30.
    2. Choose
Infotype Communication (0105) in the direct selection and choose Create.
    3. A dialog appears where you select the
0001 - System user name (SY-UNAME) option.
    4. Enter system user name (user ID) in capital letters only and choose
Save.

Please advise. if I miss any steps.

thanks in advance!

mzahid0071
Participant
0 Kudos

Dear ,

Can you share Su53 screenshot ??

Thanks and Regards,

M.Zahid

riccardodeluc
Explorer
0 Kudos

Sure, what do you need to check?

mzahid0071
Participant
0 Kudos

Please try to create an Incident and once you get the error message , after that execute SU53 tcode and you will get list of access . I want to see that , if there is any failed .

Regards,

M.Zahid

riccardodeluc
Explorer
0 Kudos

The screen was made after the error in netweaver, so there aren't any message here.

KR,

Riccardo