Trigger an alert every 24 hours

[Former Member]

Hi experts,

We have managed to configurate new alerts in cProjects 4.0. The scenarios which we are working with depend of the status of each task, the current date related to the task and some fields like completition and actual work.

When a threshold is triggered an alert is sent to the user, but, the alert is sent only once. We would like to have the alert every 24 hours untill the status has been changed or data has been filled.

How can i get this beheviour?

Thanks a lot,

CAMILO URIBE

[Former Member]

Hi Deepak,

Thanks for your answer,

I think that the option of creating more thresholds with an increase in severity can work; but, i do not know how many thresholds must be created taking into account that what we need is to have alerts untill either user modify the status or fill the informartion.

If we decided to use a development approach, what would we have to do? which BADI can help us?

Is there any way to delete the alerts asociated to tasks? Maybe after deleting the alerts and running a job we can get what we need.

Thanks again,

CAMILO UIRBE

[Former Member]

For the same severity, it sure has to be some development.

As an alternative (to not take the development approach), you can add a time factor to the threshold values - something like, (and if date/time is 1, 2, 3 etc.), increase the severity of the alert.

This way, you can have the same threshold have a higher severity on day 3 as compared to day 2...

System will throw alerts everyday, even though it's the same threshold!!

Let me know if you are using this or any other apprach...