Hello PPM Experts,
We have projects and as per process, one is not supposed to use a "phase with approval". But by mistake a user has set the phase as "phase with approval".
Now we need to get the phase approved. We had the project manager create an approval document, however we are not getting the button to Approve/Grant Approval. How can we resolve this? We need to somehow get the phase of the project approved.
When the status of the phase is still "created" - it´s possible to change the phase-type to a type where the approval-functionality isn´t used. In the online documentation you can find further information concerning the approval process:
Thanks a lot Judith. The link was helpful.
But my question was slightly different. The approver is unable to get the Grant button. The decision automatically gets recorded as "No Decision" as I am adding the decision maker. The comment area never gets enabled so also the Decision field.
After Begin Approval, and the approver logs in, he/she cannot see the Grant button. I noted that the user does not have SAP_CPR_DECISION_MAKER role. Is it necessary to get the Grant Approval button?
The Approval PDF gets generated properly.
Or is the Grant Approval button not coming up because of the following setting?