on 2021 Aug 24 7:55 AM
Hello,
we are using SAP ME 15.4 and are displaying Work Instructions - is it possible to display Videos as WorkInstructions?
right now we only get it to work with pictures (JPG,JPEG,PNG,PDF,VDS,VDSL,GIF)
With videos we are getting the error (unsupported formats), tested with .mov and .avi
Thanks
Reinhard
Request clarification before answering.
OK, got some update. It worked in earlier releases which used ActiveX. When it got discontinued by browsers and SAP ME switched to HTML5, the viewer has not been extended to cover video files. So, this feature is not available at the moment.
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Yes. You're right. System is trying to expect only specified formats : JPG,JPEG,PNG,PDF,VDS,VDSL .
I tried with Quicktime movie (.MOV) format, i'm also getting same error.
so, its better to open a SAP ticket on this case and also please update the resolution once you received a feedback from SAP!
Hi!
Here it mentions as example that QuickTime movies can be displayed:
Regards,
Sergiy
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