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sap ehsm people basic information Age not calculated

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dear Experts,

i'm writing to you because I have implemented a Sap ehsm Incident management process.

Now on the incident, when I go to see the basic data of people I don't see the people age calculated.

I verify the roles, and I have the role "R" in the integration data Sap ehsm - HR for the person data sub type 0002.

please help me.

thank you

BR

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