SAP EHS Hana 1909 Incident lifecycle Workflow event linkage

[deepak_h3]

We are trying to trigger Incident lifecycle workflow(WS00500001). On creating an incident the workflow gets created but goes into error.
(fig 1).

All the roles have been assigned to the Incident reporter user.

In event linkage we have activated the linkage for Incident Reporting Lifecycle workflow WS00500001 with event CL_EHHSS_INC_WF_ADAPTER.CREATED. ( fig 3)

In config - List of configured processes, we are getting the error that event linkage is not active and it shows a blank entry screen. (fig 2)

In process definition check it shows error that PCO class CL_EHHSS_PCO_INC_LC is missing - it is not there in system also.

How to resolve this issue and enable the workflow ?

1. Do we need to get PCO class - how can we get it ?
2. Is PCO class irrelevant - since event linkage is active ?
3. Any other error.

[h1dra · Accepted solution]

Hi Deepak,

the PCO classes are not needed anymore.

The reason for the error is because the Incident Record is not found in the CHECK_LPOR method of the adapter class.

Can you please check and implement SAP Note 2928017 and check if this will solve your issue.

[deepak_h3 · Accepted solution]

Thank you for the quick response.

The note seems promising, will try it.

[deepak_h3 · Accepted solution]

Hi Dimitar - We applied the note and I see the check_lpor class was updated.

Surprisingly the issue still persists. I see the DB key is there table - but the error in workflow log is

still there.

Workflow 000000002001: No associated entry in table EHHSSD_INC_ROOT with key 0EC5D4A87A691EEB80CC
Message no. CM_EHFND_WFF_BASE054

Would you know if we are missing something ?

[deepak_h3 · Accepted solution]

This seems to have solved the issue - closing tread.

[sulthan_irfan · Accepted solution]

Dear Deepak,

Do you mean that Implementing the note resolves the issue?

In process definition check it shows error that PCO class CL_EHHSS_PCO_INC_LC is missing - it is not there in system also. -- Could you please let us know Have you got the solution for this point?