cancel
Showing results for 
Search instead for 
Did you mean: 

SAP ECTR File Checkout Error

mtepeli
Explorer
0 Kudos
571

Hello,

we have a problem with the original checkout in ECTR. When I try to display our 3D model in ECTR, I receive the following error message: "plm.proc.cannot.checkout.file.error - The file "klettverschluss_oesen_45.rh" cannot be checked out.

I would like to ask you, if the problem is related to a wrong customization of the .rh file in my SAP system.

Thanks for a hint.

Best regards

Mehmet

Accepted Solutions (0)

Answers (2)

Answers (2)

mtepeli
Explorer
0 Kudos

Hello Gerhard,

Thank you for your fast response.

Yes, I am able to open the file with SAP GUI. However, when I click on Display or "Show original in Viewer" in ECTR, I am receiving the error.


Sincerely yours,

Mehmet

GerhardHimmelsb
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello Mehment,

can you open/download the original(file) with SAP GUI?

Do you want to open to display or do you want to open to change edit the file?

Which action (button) are you executing?

Regards,

Gerhard