You can find End Of Life info here, same as Crystal Reports Designer:
https://help.sap.com/docs/SUPPORT_CONTENT/crystalreports/3354088411.html
CR for VS follows Crystal Reports Designer, SP 20 is very old, its up to SP 35 now.
You can get the latest here:
https://help.sap.com/docs/SUPPORT_CONTENT/crystalreports/3354091173.html
NOTE: CR end of life does extend each year for current versions, older versions will eventually have an end of life date.
SAP only supports the current version of CR for VS because it's not patched, only full builds.
SO any issues found you need to duplicate the problem in the latest release.
It's a little confusing for end of life dates on older SP's, there is nothing specific other than staying up to date...
Also, for CR Designer the cycle is 3 current patches are supported, all else require updating.
I kind of recall SP 20 was still CR 2016 days...
All I can suggest is since you are that old it is time to upgrade to the current version to take advantage of all of the current security patches and DB Clients support etc.
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