on 2024 Jul 30 2:05 PM
While in SAP Cloud DM and releasing the production order in SAP DM we see an integration error message which we are unable to find any documentation for in the setup or any support for the error message we are seeing.
Does anyone recognise this error please?
Many Thanks
Alex
{
"errorCode": "collaboration.executionError.external",
"message": "The ScpCfDestination: \"ScpCfDestination\" is misconfigured. \"Name\" doesn't exist or is not a string, or \"Type\" doesn't exist or is not HTTP.",
"messageI18nKey": "external.collaboration.error",
"messageI18nArguments": [
"The ScpCfDestination: \"ScpCfDestination\" is misconfigured. \"Name\" doesn't exist or is not a string, or \"Type\" doesn't exist or is not HTTP."
],
"messageInEnglish": "Collaboration execution failed from external error: The ScpCfDestination: \"ScpCfDestination\" is misconfigured. \"Name\" doesn't exist or is not a string, or \"Type\" doesn't exist or is not HTTP.",
"errorLocation": "EXTERNAL_SYSTEM_ERROR_UNCLASSIFIED",
"serviceName": "dme-integration-ms",
"eventType": "sap.dsc.dm.SetProdOrderToRMES.Requested.v1"
}
Many Thanks
Alex
Request clarification before answering.
Hi All,
So the ultimate cause of this issue looks to have been due to the latest version of Cloud Connector handling SSL certificates is a more secure way. We had the hostname in our SSL cert but had used the IP address in the internal hosts section of cloud connector. After fixing this we then had an 401 error message which was caused by Principal Propagation being enabled in the HTTPS connection whereas we use basic authentication.
We were setup as the guide described and SAP support confirmed our communication links were set up correctly. The Cloud Connector logs set at high detail logging provided the best source of error information to support our troubleshooting.
Many Thanks
Alex
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