on 2023 May 09 7:12 AM
Hello Experts,
Greetings of the day...
When running the expert rule ZEXP_CLNOT we are encountering this error as attached below.
1.Cross verified the Manage user exits level and CGSADM of this particular rule set of .ruc & .mdb file which is available in EHS Expert server.
2. Also, we checked Manage user exit level & Specify Data origin in SPRO (IMG)
Kindly Require your valuable suggestions!
Thanks & Regards
Tam
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AnswerRequest clarification before answering.
Hello Tam Tam,
It's tough to suggest without looking into your entire set up of Expert and CGSADM. It's not straight forward thought need to troubleshoot one after another. DM plz.
Best
Satya
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Hello Tam Tam,
This is the main rule mdb and ruc files, you have sub rules delivered by 3E under folder
04-ExpertRules - 99_general_sub_rules.
Make sure that you will place these rules in Expert server and mapped. You need M Factor to run the CLNOT, it's not mandatory but it's required for better classification.
Best
Satya
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Hi Satya & Ralph,
Thank for your reply.
Regards
Tam
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Hello Tam,
I guess you will have to create a log of the rule set, log level 5, and check in there where and when the error happens.
Best regards,
Ralph
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Hello Tam,
please check whether all sub rules are installed on the expert server.
Best regards,
Ralph
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