Reports not getting generated

[dhinsap]

Dear All,

I know this is a repeat query but im unable to find information from the blogpost http://scn.sap.com/docs/DOC-41109.

I have earlier configured the WWI setup in a linux server. Now I am testing it on a windows server. I have made all the configurations in word and for generation server. The issue is, the report is not getting generated in report management screen and is in status Generation possible always.

When i check the wwi monitor, the doc type SBR is getting released but not getting completed. Please see the screenshot. CGSADM is working fine, RFC is working fine. I tried creating documents in CV01N and they are getting created. The DCOM settings are also good and activated the permissions there too. The DMS settings are set as per the SAP notes. However The job i scheduled is in status Finished for document generation. But when I try to generate the report, the report is created using a variant and the status of the report is in generation possible always. I checked the variant of the report and the validity is in REG_WORLD. I understand that there is some issue in the scheduled job.

I have scheduled only one job for Document Generation as follows.

a)Enter the job name - DOC GENERATION and choose a job class - A.

d) Choose Start condition and in the dialog box, choose After event.

e) Enter SAP_SYSTEM_START in the event field.

f) Activate Periodic job - HOURLY

g) Choose Check and save your entries.

h) Choose Step and choose ABAP program in the dialog box that appears.

i) Enter RC1WWIDS as the ABAP program name.

j) Choose Check and save your entries.

k) Before you leave the Define Background Job screen, you must save your entries once more.

Result: The job is started whenever the SAP system is started.

aFTER REPEATED ATTEMPTS, THE RESULT IS THE SAME AND NO CHANGE IN STATUS OF THE REPORT.

Kindly suggest what step am i missing . I have been through all the blogs in SCN. My old blogs are however missing and hence I am not able to access them.

I am using SAP GUI 7.30, ECC6 and EHP 5.

Regards

Dhinesh

[christoph_bergemann]

Dear Dhinesh

Please help me to understand your system landscape.

a.) Did you have had a SAP EHS up and running together with a "linux server" based WWI version

and

b.) now you are switching the same SAP system to a "windows server" based version?

I am not sure about your screenshots. But you seem to have more than one gen server attached to the same system; did you updated as well WWI?

So no adaption of general SAP set up (like DMS etc.)?

Therefore any job scheduled (before afterwards) is done using a SAP account having the necessary access rights?

Can you please check this:

1.) create several sessions; one with WWi monitor and one with CG02; try to generate a different report for the same spec id (e.g. not MSDSUS in EN, but MSDS/FR) and check progress in WWI monitor as well as CG50

2.) select in CG50 the report in status "generation possible"; mark it and try to "go" on ; check access rights afterwards (su53)

I hate this status "generation possible". I believe you need to use "debug replace" to remove that entry; I can not remember any more but that was the only option to get "rid" of this entry

Please read WWI cookbook, There is a set up possible in such a way that any action on WWI server is "logged"; may be try to analyze the log file to get idea why there is no progress regarding the generation

PS: the problem you have detected is not related to the "validity area". It is a matter of communication issue between SAP and WWI server and the WWI process can not be finalized.

But you are not alone with your problem (e.g. check:

http://www.benxbrain.com/en/sap/program/RC1WWIDS-Generation-possible-status-not-changing-thread-1-15...)

http://scn.sap.com/thread/3311944

http://www.consolut.com/en/s/sap-ides-access/d/s/doc/H-ESEWSRSTAT

https://scn.sap.com/thread/1575223

http://sap.ittoolbox.com/groups/technical-functional/sap-dev/ehs-wwi-processing-272462

Check as well your own thread: http://scn.sap.com/thread/3304285

C.B.

PS: may be check: http://www.stechno.net/sap-notes.html?view=sapnote&id=1094307

as well as:

http://www.stechno.net/sap-notes.html?view=sapnote&id=580586

PPS I: logging feature of WWI is described here: Note 778684

PPS II: may be check: http://www.stechno.net/sap-notes.html?view=sapnote&id=1094307

PPS II: may be check as well: http://scn.sap.com/thread/3344033

and http://scn.sap.com/thread/1381004

[dhinsap]

Dear Chris,

I think u have misinterpreted. Forget everything. Im running on windows server. usually any doc getting generated will be done by the Gen server. Here I see that the docs are generated but only on released status in wwi monitor and is not completing which means when i check the report management screen, the docs never change the status upon refreshing.

[christoph_bergemann]

Dear Dhinesh

sorry for misinterpreting. Let's try it different:

a.) does this effect only come up in e.g. SAP qual system? Dev and prod running fine? then we can assume that some "mismatch" in WWI set up exists

b.) is it related to any type of genvariant/language/spec id combination? then we can assume that some "mismatch" in WWI set up exists (as layout seems to be correct)

c.) Then may be: you should deactivate any server and start step by step: Activate one server: Try to generate; if this does not work; stop this server and try the next; after doing so (and without any success) I assume there is a general problem in WWI setup; parallel threads (and real life) showed that sometimes one server is acting correct but the others not (and your get really stupid results in such circumstances)

c.) then may be give the "loging" feature a try to detect why the WWI process can not go on (once again use only one gen server to get a "simpler" IT landscape

Please check status net of WWI. If I remember correct. As long as "generation possible" is true there is no WWI document ready on WWI server side to get passed back to SAP (therefore it is not a SAP DMS issue).

The satus net is discussed here: http://scn.sap.com/thread/3305662

with reference to SAP docu;

http://help.sap.com/erp2005_ehp_06/helpdata/en/a7/2876490a6c11d28a220000e829fbbd/content.htm

Example of a Status Network for Reports

Starting from "GP" (generation possible) normally you would go to "GW" (in case of phrase translation missing) or "GS" (if process run through). I assume you checked SU53 (If I remember correct: the different status need the correct access rights)

Only under some "stupid" circumstances you might get status "SE" and / or  "GF" (which sometimes indicate incorrect use of repeating groups but can have different reasons as well).

Luckily this status (GP) is coming up very rarely. I am sorry to say that there are to many potential reasons why WWI hungs up (and I assume that "report form template" is working fine for genvariant/language/spec id combination?

C.B.

PS: may be check these OSS Notes:

Note 788573

Note 1293378

As mentioned. Check OSS note Note 778684 regarding log feature of WWI