Hi,
I have done Integration of SAP Service Cloud with Qualtrics for a process, were in once the ticket gets completed a email with "Qualtrics Survey URL is sent to the customer. Customer open the Qualtrics Survey to fill the Survey response. On submission of the Customer response, the Survey Details gets replicated back to tickets in SAP service Cloud. Our client has a requirement where in they want to have a report in SAP Service Cloud to have these details captured related to the Qualtrics Survey. We want to know if there's any standard report or Datasource for capturing Qualtrics data. We can see there's one report "Survey Score" earlier but that has been deprecated now this report does not captures the Survey Score and Percentage.
I have checked "Ticket Survey Answers" datasource but It does not fetch the correct data.
Regards,
Esha
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