PPM - Print Fact Sheet pdf giving error

[ashwinipingle]

Hello PPM experts,

We find that one PPM user gets error -- blank screen. The pdf is not getting generated.

hofinger.png

The correct functionality is as below -- correct....png

correct-fact-sheet-screen.png

Only one user is unable to generate this pdf status report. This same user can open a pdf outside of PPM (i.e. PDF reader is available on user machine) Where can I troubleshoot?

PPM 1809 - S4HANA system accessed using IE Browser v.11.

Best Regards,

Ashwini Pingle

[ashwinipingle · Accepted solution]

Ran the Repair on Adobe Reader on user machine and this resolved the issue.