Navisworks crashes when trying to get file metadata

[former_member688160]

Hello,

I am trying to get metadata for XREFs attached in Naviswork. When I try to do that, the Navisworks crashes as soon as program reaches the SAP portion of the code. The attached image shows the error from dmpuserinfo.xml as I was able to upload the file, it kept giving me errors. I get this error only when the files are from ECTR, if files are stored in local machine, I don't get this error.

internal bool GetPI(string strFile, ref PartInfo partInfo)
{
 string applType = "UGS"; // Application type is mandatory
 PlmConnectorConfig plmConnectorConfig = new PlmConnectorConfig(applType);
 plmConnectorConfig.ApiLevel = 2;

 IPlmRequestPart part = new PlmRequestPartImpl(strFilePath);
 IPlmConnector connector = PlmConnectorFactory.GetPlmConnector(plmConnectorConfig);
 PlmRequestPartList parts = new PlmRequestPartList();
 parts.Add(part);
 IPlmResponse response = connector.ProvideInfo(parts, true);
 PlmResponsePartList plmResponseParts = response.Parts;

 foreach (IPlmResponsePart responsePart in plmResponseParts)
 {
   PartInfo info = responsePart.PartInfo;
   if (responsePart.Action == PartAction.DO_NOTHING && info != null)
     {
        string strFileName = responsePart.Filename;
          if (strFileName == strFile)
            {
               partInfo = info;
               return true;
             }   
      }                 
 }         
 return false
}

Please note that this code works perfectly for when used with AutoCAD.

Thank you,

MD

[GerhardHimmelsb]

Hello MD,

you are writing, that Navisworks crashes. Did you already try to get feedback from AutoDesk, why Naviswork crashes? Any help from their end?

Our partner CIDEON has done a customer specific implementation for Navisworks. You can reach out to them for their support. See https://www.cideon.com/contact/

Hope this helps.

Regards,

Gerhard Himmelsbach

[former_member688160]

Thank you for the reply. I was able to figure out the problem, it is related to SAP PLM ribbon on Navisworks. The IT dept will take care of it.