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[Former Member]

Hi All,

We are using xMII 12.0.2 (Build 88).

On the XMII/Menu.jsp page, when we click Home link it navigates to

/XMII/Illuminator?service=Personalization with the following error.

Unable to load home page, java.lang.NullPointerException

Intrestingly, same thing is working fine if we login on Server machine (Localhost).

Any ideas what is going wrong..

Rupesh

[Former Member]

Then it probably is just a Java issue on the client machine.

Did you test it on any other client machine?

[jcgood25]

Huh? The service=Personalization process creates the home page and shows it to the browser - this is all a server side component. This should have nothing to do with the client side JRE, since it's only html in the browser.

Check the NetWeaver logs for information behind possible errors encountered during the login and home page building process that lead up to the null pointer exception.

Regards,

Jeremy

[Former Member]

Agreed.

In that case another thing to check is if you've defined any additional content on the Home Page for the User/Role that you are logging in as, that might have an Applet?