Issue with cover sheet text in chinese when received at customer mail id

[george_ainiveettil]

Hi All,

Please help me with the following issue with your solutions

When we complete an MSDS document, a Cover sheet will also get generated and a proram will send both the documents to the customer in his/her email id.Both the documents are received in customer's email id as .PDF files( Say Pkt ID.PDF for MSDS and Coversheet.pdf for coversheet).

In general coversheet goes as coversheet.pdf,but for some countrie like china customer need to see the files received in chinese text( Coversheet in chinese text.PDF).

In my case the customer is receiving a covers sheet with (chinese text.PDF),but the chinese text appearing for coversheet is not correct.

Any help as from where this is picked up for coversheet? I checked Document Management systemdefine doc typesassign language dep doc status for DBE.Also checked phrases ,but of no use.

Kindly let me know your inputs

Regards

George

[former_member229979]

Which is the program you used. Can you please mention here.

[christoph_bergemann]

Hello

if you have an additional question: please ask a new "question" and do not use an existing thread; anyhow: your topic is not clear

C.B.

[george_ainiveettil]

Found that the Program handling the sending of MSDS&COVER sheet to customer is mapped with wrong text element.

Thanks .I am closing the defect