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Internal macro error in transaction CG42

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Please help me with one problem.
In the CG42 transaction (Edit Report Templates), when choosing a template and a document icon, a window opens where I can't execute the check label command. The message I receive is: Internal macro error: Error occurred while checking the layout.

I would like to point out that the Word (office 365 64-bit last version) window for the template opens separately and not within SAP. The same procedure work on another laptop normally but word window opens inside SAP.
I tried to uninstall sap and reinstall it. I didn't try to reinstall the office. It's my last option I want to do.
Do you have any advice or suggestion?

Thank you very much.

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Answers (1)

Active Contributor


please use SAP Marketplace and check if your "Windows" environment (including WinWord installation" is supported by WWI (there are lot of useful OSS notes regarding this). In most/Many cases a "reinstall" of WWI might help. WWI is gettiung twice a year an update. So it is a good idea to check if there is a new version available in SAP Marketplace.(and for which Windows and/or WinWord installations the WWI version can be used)

Please check discussion in "WWI for Beginners", "WWI For Experts" as WWI installations issues are the "top 5" issues with WWI