Initiative external ID is not generated

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Gentlemen,

We have an issue with Initiative External ID generation in PPM 5.0.

If ID isn't entered by user, system supposed to generate it automatically, but it doesn't happen.

When I create an initiative and press 'SAVE', I get an error - "Number Missing".

Does anyone have an idea why this is happening? I disabled all custom code, but it didn't help.

Thanks!

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Hi,

Make sure that the external id for initiative is not set as mandatory.

Regards,

Priyatham

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is the number range manitained ?

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