Initiative external ID is not generated

[Former Member]

Gentlemen,

We have an issue with Initiative External ID generation in PPM 5.0.

If ID isn't entered by user, system supposed to generate it automatically, but it doesn't happen.

When I create an initiative and press 'SAVE', I get an error - "Number Missing".

Does anyone have an idea why this is happening? I disabled all custom code, but it didn't help.

Thanks!

[Former Member]

Hello,

As standard, it should not ask for external id.

Please check again if there is any custom development.

Additionally check how the system is behaving if the initiatives are uploaded via RPM_DX_INITIATIVE transaction.

Cheers

Amit