Incorrect DG Status in Sales Order

[adude]

Hi SAP Community,

I am experiencing an issue with the Dangerous Goods status message in our SAP S/4HANA system. When creating a sales order, the system displays the status as “OK - No Dangerous Goods; Not Relevant” for a specific finished goods DG material that is classified as Dangerous Goods. The correct status message should be “OK - Transport Allowed.”

In our product compliance and DG classification settings, all modes of transport are allowed for all compliance requirements. However, the system is not reflecting this correctly.

Any insights or solutions would be greatly appreciated.

Thank you,
Ajit Dude

[christoph_bergemann]

Hello

please describe: which S/4 HANA versio you are using. An "on prem" version (and if yes: which one) or a "cloud version"?

The answer to this question could help to provide good feedback to you

With best wishes

C.B.

[adude]

Hello Christoph, We are using the S/4 HANA On-Premises 2022 version. Best wishes,Ajit Dude

[Marianne_Sigmund]

Hi Ajit,

I have unfortunately no further idea what could be missing/wrong, because this status in the Sales Order you should only get for Products which are classified as "No Dangerous Goods" or for Products which are set in the Product Master to "Compliance Relevant" = "No".

I would suggest you set up a ticket, so that the support can look on your system.

Best Regards,
Marianne

[adude]

Hi Marianne, Thank you for your assistance. I will set up a support ticket as you suggested so that the support team can investigate the issue further. Thank you for your help. Best regards, Ajit

[Marianne_Sigmund]

Hi Ajit,

ok, if the field "product compliance" is set to "yes" and the business feature "Dangerous Goods in the Value Chain" is aktive, and your issue still persists, you might want to check your Sales Document Type. We are not supporting all Sales Document Types. Please check the following IMG table in addition:

IMG: Product Compliance --> Integration --> Specify Excluded Document Types for Integration

Please be aware, not all Sales Document Types (end-to end processes) are supported by the Dangerous Goods solution, therefore those are excluded.

Another issue could be that you might be testing with a Product from the Best Practice Content of SDS or PMA, with those you cannot test the DG functionality.

Best Regards,
Marianne Sigmund

[adude]

Hi Marianne, Thank you for the reply. I checked again, and there are no sales document types excluded in the IMG table. Additionally, I am not using products from the Best Practice Content of SDS or PMA. The issue still persists despite these checks. Could there be another configuration or setting I might be missing? Best regards, Ajit

[adude]

Hi Marianne,

Thank you for your response. I have already set the product master to "Compliance Relevant" = "yes". Additionally, I have checked the configuration for our on-premises system:

Activated the business feature "Dangerous Goods Integration into Value Chain" in the IMG under Product Compliance --> Integration.
These settings have already been applied, but the issue persists. Could there be another setting or configuration that I might be missing?

Best regards,
Ajit

[Marianne_Sigmund]

Hi Ajit,

you need to check the following 2 things:

- is your product in the product master set to "Compliance Relevant" = "yes". If not, set it to "yes".

If the product master ist set to "Compliance Relevant" = "yes", please check the configuration:

- S/4HANA Private Cloud: IMG: Product Compliance --> Integration --> Activate Business Features for Product: Set Business Feature "Dangerous Goods Integration into Value Chain"

- S/4HANA Public Cloud: Activate Scope Item 3G8 "Dangerous Goods in the Value Chain".

Best Regards,
Marianne