Import of Autodesk files with SAP ECTR fails

[wernerriel]

Hello,
the import of Autodesk Inventor files with SAP ECTR fails.

The log file "plm_connector_2018.xxxxx.log" contains the following error:
<OPTION NAME="RETURN_CODE" VALUE="ERROR"/>
<OPTION NAME="RETURN_MESSAGE" VALUE="Active Folder not set: Preference Variable plm.om.folder.active is not maintained."/>
<OPTION NAME="RETURN_MESSAGE_KEY" VALUE="PREF.NOT_EXIST"/>

Where can/must this variable be set and with what content?

Thank you very much for your support.
Werner Riel

[wernerriel]

Hello Mr. Himmelsbach,

I created a ticket via the A41S portal.
Thank you very much for your support.

Yours sincerely
Werner Riel

[GerhardHimmelsb]

Hello Mr. Riel,

can you please raise an incident for this?

We would need further information to analyse the issue.

Thanks,

Gerhard Himmelsbach

- Product Owner SAP ECTR -