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How to configure create support message SAP GUI

SAPSupport
Employee
Employee
0 Kudos

Hi Team,

In order to configure to activate the function to activate the send message function through ITSM connector to be activated in system.

Kindly share the official document for configuration ITSM connector.


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Accepted Solutions (1)

Accepted Solutions (1)

SAPSupport
Employee
Employee
0 Kudos

Kindly refer below KBA on how to configure Create support message in SAP GUI.

  1. Firstly, perform the configuration steps in SOLMAN_SETUP for IT service management and check below KBA.

2138269 - How to analyze problems when creating message using Help and Create Support Message

For any errors, kindly refer this wiki SAP Solution Manager 7.2 - IT Service Management: Usual questions and known errors | SAP Help Portal

Answers (0)