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Error while generating Label

Former Member
0 Kudos

Dear all,

I am getting a strange error while opening label report  either from CG50 (when opening released report) and also in CG02 with ' Report from template'. The file opens for a fraction of second on the screen and suddenly closes with this error

Runtime error  11

Division by zero

Can you please suggest me the possible reason and how to resolve this.



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Former Member
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The issue was probably due to some files got corrupted in  WWI folder located in front end >SAP GUI>WWI.

Really not sure how this happened, but it is an assumed  that during  the periodical  security or any other software updates in the background, this might have occurred,  but still not sure !

In a step by step analysis it was identified that the  files having the label sizes should have  corrupted since the error used to generate at the point when  a window pops up for selection of label sizes  in CG02 when using - 'Report from template' functionality' or viewing in CG54.

The issue was resolved when the WWI folder was replaced again.