Error in report Incident

[dhinsap]

Dear All,

I am trying to access the portal for EHSM 3.0 and after i login with my user id and password, i get an error screen. I am not able to process further. I was able to create entry in the first screen of the report incident. But now, im unable to proceed further and dont get enough information to correct this error.

Guide me what is the issue behind this and how do i correct this.

Thanks & Regards

Dhinesh

[Former Member · Accepted solution]

Hi Dhinesh,

The WebDynpro ABAP application isn't launched correctly. The browser displays the error message "Service cannot be reached". The detail error message is "URL http://<<url>> was terminated because the corresponding  service is not available.

The following ICF Services need to be active:

MMPUR_BWLAUNCHER_APP

MMPUR_CFOLDERS_EP_EVENT

MMPUR_CFOLDERS_URL_APP

MMPUR_DOCTRK_APP

MMPUR_SRCOFSUPPLY_APP

MMPUR_VNDCONF_APP

MMPUR_VNDCTCDTA_APP

MMPUR_VNDPARTNER_APP

Activate the ICF service manually.

Steps:

1. Launch transaction "SICF" in the corresponding backend system.

2. In the input field "Hierarchy Type" type in "SERVICE".

3. Execute.

4. In the tree "Virtuell Hosts / Services" browse to the node

sap > bc > webdynpro > sap

5. Now check whether the service for the application is activated and -  if the service is deactivated - activate it

Edward

[dhinsap · Accepted solution]

dear Edward,

Thank u for the prompt reply. The steps u mentioned are activated by default.

Any other activation required?.

regards

Dhinesh

[Former Member · Accepted solution]

Hi Dinesh

Pl. Check with your Network Team & Basis Team

The Error Showing Clearly "Services cannot be reached". There will two important reasons

1) If Data carriers are down from you service provider (Server) to your system

2) If Data is picking from your Standard GUi to your front end interface

Balajee

[Former Member · Accepted solution]

Hi Dinesh,

The 404 or Not Found error message is a HTTP standard response code indicating that the client was able to communicate with the server, but the server could not find what was requested.

Check PFCG the below mention object are assigned in SAP_EHSM_HSS_INCIDENT_REPORTER roles

TYPE	Object	Text
Web Dynpro Application	EHHSS_INC_REC_QAF	Report Incident - Simplified
Web Dynpro Application	EHHSS_INC_REC_GAF_V3	Report Incident
Web Dynpro Application	EHHSS_INC_REC_NRM_QAF_V3	Report Near Miss
Web Dynpro Application	EHHSS_INC_REC_SFO_QAF_V3	Report Safety Observation

Talk with basis team to assign particular application object for SAP_EHSM_HSS_INCIDENT_REPORTER.

Try to active in Assign Default Roles to Workflow Tasks in Customizing in SPRO. Execute this activity Before doing.

Once you completed, Try again.

Keep on post, what is the status?

Edward

[dhinsap · Accepted solution]

Dear Edward,

that issue is resolved as BASIS had to update some settings for webgui.it worked but got error in step 2.

How to proceed now

Regards

Dhinesh

[Former Member · Accepted solution]

Hi Dhinesh,

1) Try to use the functional module HR_GETEMPLOYEEDATA_FROMUSER which returns most of required data of a employee

Go SE37 T-code, check over there the BAPI_USR01DOHR_GETEMPLOYEE is active or not.

If it is not activated, active this BAPI and check.

2) Check  RFC connection first.

Check with your BASIS team or use tcode SM59 try to do connection test ( see the Prtsc) .

Edward

[dhinsap · Accepted solution]

Hi Stephen,

The function BAPI_USR01DOHR_GETEMPLOYEE is active.

The RFC is also functioning properly

I find the error still.I checked the path mentioned in the error under HR integration

Regards

Dhinesh

[Former Member · Accepted solution]

Hi Dhinesh,

SAP recommended some notes are either mandatory to ensure faultless operation or are

recommended for improving the operation of component extension 3.0 for SAP EHS

Management.

Please check Master guide for using Component Extension 3.0 for SAP EHS Management.

you can download through in market place:  https://websmp207.sap-ag.de/~form/sapnet?_SCENARIO=01100035870000000202&_SHORTKEY=011000358700007620...

Edward

[Former Member]

Hi Dinesh

This will occur , if Linkage b/w GUi & Netweaver is failed . Check with Basis team.

Balajee