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Error in MRSS - Demand ... does not allow capacitive planning /MRSS/SGE087

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Error in MRSS - Demand ... does not allow capacitive planning

Only one user got Message : error: Capaciteitsplanning niet toegestaan voor behoefte HMU: kitwerk Meldingsnr. /MRSS/SGE087

Trasnaction MRSS/PLBOORGSRV

User tried to drag and drop an order to a personen in timeframe but got above message.
already found similar question in the community but that was closed and anwser did not solve our problem.

I tried with SAP_ALL and SAP_NEW.
I compared user with other user who could successfully execute the same action.
I deleted cache (SAP and computer).

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