EHSM 3.0 - Investigation status and incident status

[Former Member]

Hi Experts,

I have a question concerning the following.

In investigation tab, I select No investigation required :

Then I try to close the incident :

I get the following error message :

My question is : even though there is no investigation required, I still need to set the investigation status to closed ?

Thanks for your help !

Regards,

Philippe

[Former Member · Accepted solution]

Hi Phille,

Basically, you need to close the investigation status. with out closed investigation status you can't close the incident status.

Your report showing still the investigation status is new (opened). This mandatory to close or void before close the incident record.

However, you have decided to no more investigation process required for this report, Once further process is completed make it closed status(You can reopen when you require) .

Once you set the closed status the error message will not come.now you able to close the incident record......

Edward

[Former Member · Accepted solution]

Hi Edward,

Thanks for your answer.

What I find weird is that even though there is no investigation, you still need to close the status. The status should be related to having an investigation, no ? Why close an investigation if there is no investigation at the start ?

Regards,

Philippe

[Former Member · Accepted solution]

Hi Philippe,

Good Question you asked me,

I think we can control this, i have found some information for related this topic. Guess,now we are clear.

1) BADI_RDY_FOR_ACT_INC_CLOSE

In standard setting this BADI_RDY_FOR_ACT_INC_CLOSE activated.

This BAdi implemented to perform the following checks before the status of an incident is set to closed.you can control over here.

• Check if the Restricted Access attribute for the incident is set to Yes or No

• Check if the Investigation required attribute is set to Yes or No

• Check if the Investigation required attribute is set to Yes or No

If an investigation is required, check if the investigation is completed

If the incident is an occupational incident, check if at least one involved person has the Injured Person role

If the incident is classified as Release, check if at least one release is assigned

• Check if the Reporting required attribute for a release is set to Yes or No

• Check if risk matrix entries are complete and confirmed

If the incident is classified as a notice of violation, check if at least one notice of violation is assigned

If the incident has actions assigned, check if all actions that are not recurring are complete

• Check if all inquiry processes are complete

For any injured person, check if the required in Summary Report attribute is set to Yes or No and any release of incident, check if the Reporting Required attribute is set to Yes or No

2) BADI_RDY_FOR_ACT_INV_CLOSE  will help us before the status of an investigation is set to closed

You use this BAdI to perform the following checks before the status of an investigation is set to Closed

• Check if the Investigation required attribute is set to Yes or No

• Check if an investigation lead is assigned

• Check if a major root cause is selected

• Check if all investigation steps are complete (status Closed, Void, or Completed)

Edward

[Former Member · Accepted solution]

Hi Edward,

Thanks for your reply. I was thinking about this BAdI too.

I'll have a look with a developer.

Regards,

Philippe

[Former Member]

Experts,

I was wondering if it could be possible to use a BAdI to change the way it works ? What about BAdI BADI_RDY_FOR_ACT_INV_CLOSE for example ?

Regards,

Philippe

[naveen_chepuri]

Hi Phillippe,

Check the investigation status in settings for BO.

SPRO>EHSM> Settings for BO>Specify field control

Select EHHSS_INCIDENT and select BO Nodes

Select INVESTIG_RESULT and select Profiles for BO Nodes

Under profile INVESTIG_STATUS_CLOS check the Node attribute value is 03.

Thanks,

Quantum.

[Former Member]

Hi Quantum,

Thanks for your reply ! I'll check tomorrow as soon as I arrive at work and I'll let you know.

Regards,

Philippe

[Former Member]

Hi Quantum,

The node attribute value is already set to 3.

Regards,

Philippe