EH&S EHP8 password for vendor safety data sheet in report management?

[MarcoK]

Hi,

since we have installed EHP8, SOME reports in the Report Management System (Verndor Safety Data Sheet in PDF Format) are asking for a Password to view them.

We don't want them to be Password protected and we don't know the Password.

We already set all password Settings under the "protection" section in ww.ini to "0"

Any Hints ojn this?

Thanks,

Marco.

[Protection]
; configurable protection and attached Word template (dot) for
; "display report", "edit report", "report from
template" and
; "label preview".
;
; Possible values for protection:
; 0 = allow edit (no protection)
; 1 = allow only comments (default, does not update page counts
properly)
; 2 = allow form fields (does not allow
"edit"-"find" and scrolling by PgUp, PgDown)
; 3 = allow only revisions
;
; The Report...Dot entries define which Word template is getting
attached.
; The default is wwidispl.dot
; "none" defines that no template gets attached
;
; The Report...Macro entries optionally defines a macro in this template
to be started
; before the document is getting protected
;
; The Report...UsePassword entries optionally define to set a password
to disable protection
;EnableSave=1
ReportDisplayProtection=0
ReportDisplayDot=wwidispl
ReportDisplayMacro=
ReportDisplayUsePassword=0
ReportEditProtection=0
ReportEditDot=wwidispl
ReportEditMacro=
ReportEditUsePassword=0
ReportFromTemplateProtection=0
ReportFromTemplateDot=wwidispl
ReportFromTemplateMacro=
ReportFromTemplateUsePassword=0
LabelPreviewProtection=0
LabelPreviewDot=wwidispl
LabelPreviewMacro=
LabelPreviewUsePassword=0

[christoph_bergemann]

Hello

on top to the remark of MarKk:

Did you have done any kind of update on your WWI servers or local WWI installation?

The "normal" story is: the pdf file is extarcted e.g. from DMS and then downloaded to your client

Then the WWI process is started. May be because of some update now on local client the "security" part is more stringent.

But yes,. Mark is correct. Sometimes the pdf is "protected"; but normally not for "display"; therefore your findings are strange

Proposal: check the document "direct" (take a look in ESTDH table; get the DMS key; use the normal DMS transaction to get in touch withthe document and then try to "display" the document. Here as well SAP is downloading the pdf file to client and then start the "assigned" application (most case "Adobe Reader) and check system reaction

I assume: the effect is happening on any client ?

C.B.

[MarcoK]

Thanks all, for your time and contributions.

Actually, it seems that there is a problem with this PDF, not with SAP. Even if the Acrobat Reader I use does not prompt for a Password, I can find in the PDF attributes, that it is Password protected.

Sorry for the confusion.

Marco.

[satya11719]

Hello Marco,

The PDF version or format may be incompatible with SAP version Ehp8, Check this work around, Convert the PDF to Word and then try to upload and view , if it is viewable then convert same word into PDF and upload , you will get to know either this issue with SAP or PDF.

or try to upload any other PDF.

Thanks
Satya

[MarcoK]

Mark, Looks like SAP to me.

I'm not able to add a Picture or file here, sorry.

[MarcoK]

Christoph and Mark, thanks for your comments.

I'm able to find the downloaded PDF on my local drive and when I'm starting it with Acrobat Reader, everything is fine (no Password question).

Actually, I don't know if there were updates on the local wwi installations, all I can say is, that this behaviour started with EHP8.

Thanks,

Marco.

[Mark-Pfister]

Hi Marco,

Is the PWD request pop-up coming from SAP (SAP GUI Screen) or from Adobe Reader when it happens?

Best

Mark

[Mark-Pfister]

Hi Marco,

Normally WWI is NOT involved when you display an inbound / vendor MSDS in PDF Format.
I therefore I suspect that this might be PDFs that actually have a PWD set before you imported then into SAP.

Best

Mark