on 2021 Nov 03 7:04 AM
Request clarification before answering.
Hello Trevor,
please check basis\config\SAPlogon.txt or \customize\config\saplogon.txt
# The SAP client can be part of the Connection Group definition. Normally, the SAP client
# is shown in the ECTR Logon GUI only if the Connection Group definition is empty. By
# setting sap.logon.client.display to true the client field will always be shown.
sap.logon.client.display = true
Maybe this is set to false in your case.
Hope this helps
Regards, Gerhard
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