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Each time I open the ECTR INBOX, it takes a very long time. Why?

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Each time you expand your INBOX from SAP OFFICE in the ECTR, it takes a minute or two, or longer. However, after the expansion, there are obviously no processes requiring approval. Why is the time so long?

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Answers (1)

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Hello Jiannan,

a bad performance might be caused by many issues. We have therefore a how-to guide to help you identifying the problem, see here (

If you are still experiencing major problems, I recommend to report an incident.

Best regards,

Gerhard Himmelsbach

- Product Owner SAP ECTR -