Hi,
We ended the maintenance of our SAP products at the end of 2023. But today we need to download software related to them, released prior to that date. We understood we were going to be entitled to still download it ( we have the permanent licenses of those products ). But it seems imposible to get a temporary access for that task. Can it be done? How is the process? did anyone faced a similar situation?
Here the statement received last year from SAP:
Customer cannot download SW in the Software Download Center which is not covered by maintenance. Block of partial terminations possible.
If software was released before the termination, the customer is entitled to get the software after maintenance end -> SAP provides temporary access to SW downloads.
Thanks!
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