cFolders email notification issue

[Former Member]

Hi Folks,

Having a problem with email notifications on cFolders 4.5. This is in our test systems, so the actual email is not sent out. However, I can go into transaction SOST and check the email notification (without actually sending it out).

The issue is, when I go into network administration and click the test e-mail button I see the generated email in SOST. I also see an email if I create a notification manually (using the notifications button on a folder or document) and send it to myself. If I send it to somebody else I do not see anything in SOST. I did the obvious checks such as checking for an email address in the user profile. I also gave the recepient SAP_ALL to eliminate any authorization issues.

Appreciate any thoughts or ideas on why I can't send a notification to somebody else.

Thanks,

Lashan

[Former Member]

HI ,

Before sending the notification, please check below setting.

1. Check cfolder front end, whether you have maintained email id or not?

2. Check in R/3 system using SU01 tcode , whether you have maintained email id or not?

3. Go to t-code SCOT and double click on SMTP and check your SMTP connections.

hope this will help you.

Thanks

Amit

Edited by: amit dhar on Feb 12, 2010 8:51 PM

[Former Member]

Hi,

Please, check that the receivers settings (in the Settings options in cFolders) are set so that they have enabled the e-mail receipt.

Best regards,

Neil