Cannot open Worbench - Server redirected too many times

[Former Member]

Hello, there!

I'm trying to open the Workbench and I'm getting a Java error screen saying Unable to Launch Application.

If I go to details, Wrapped Exception, I see the following exception:

java.net.ProtocolException: Server redirected too many times (20)

at sun.reflect.GeneratedConstructorAccessor1.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection$6.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

at sun.net.www.protocol.http.HttpURLConnection.getChainedException(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)

at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)

at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source)

at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getCachedFile(Unknown Source)

at com.sun.javaws.LaunchDownload.downloadExtensionsHelper(Unknown Source)

at com.sun.javaws.LaunchDownload.downloadExtensions(Unknown Source)

at com.sun.javaws.Launcher.prepareLaunchFile(Unknown Source)

at com.sun.javaws.Launcher.prepareAllResources(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.launch(Unknown Source)

at com.sun.javaws.Main.launchApp(Unknown Source)

at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

at com.sun.javaws.Main$1.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Caused by: java.net.ProtocolException: Server redirected too many times (20)

at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

at java.net.HttpURLConnection.getResponseCode(Unknown Source)

... 19 more

I'm under a proxy at a customer site, by the way.

I have a colleague who is able to work on Worbench normally.

Does anybody know anything about this?

Thanks in advance!

[Former Member]

are you using the correct jre version?

[Former Member]

I'm using the 1.6.0_25 version.

I think this is not the problem, since it worked OK on other environments.

Thanks for your answer!

[sidnooradarsh]

Hello,

Please try doing something like below,

Close all your MII applications and browsers

1) Go to control Panel

2) Open Java Control Panel

3) Click on Network Settings

4) Choose "Direct Connection" and click ok

5) Click on Settings under Temporary Internet Files

6) Don't change any settings , simply note down or Copy the path, navigate to that path on your system and delete all the temporary java cache files manually

Now start fresh, login to MII and run work bench

I hope this helps!!

Regards,

Adarsh