Business server page (BSP) error in PPM 6.1

[Former Member]

Hi Experts,

With our recent upgrade from PPM 5.0 to PPM 6.1, we are facing another issue. The issue is:

We are creating material codes using material adobe form checklist item as shown in above screen shot. Before upgrade we were able to create material using adobe forms but after upgrade we are getting error saying " Business Server Page (BSP) error"

Could you please tell me what went wrong with that and how can we fix it.

Best Regards

Saurabh

[former_member182371 · Accepted solution]

Hi,

just in case, do check these OSS Notes:

1810637 - CFO: Dump for API calls if user is not a CFO user

1766551 - Reading user data without check to S_USER_GRP

Best regards,

Pablo

[Former Member · Accepted solution]

Hi Pablo,

Both the notes triggers some corrections in program but I dont think that we would need it because the program allows access to others but not to my id.

Your thoughts please?

Best regards

Saurabh

[former_member182371 · Accepted solution]

Hi,

the dump you are receiving is because method SET_USER_ID of class CL_CFX_USER is raising an exception (CX_CFX_OBJECT_NOT_EXISTING).

RAISE EXCEPTION TYPE cx_cfx_object_not_existing
          EXPORTING
            object_type = l_object_type
            object_id   = l_id_str.

1.- Could you please go to se24 with the above information and do a check? what happens then?

2.- set a break-point before line 134 of the above class and method and execute again to see what is going on. Why is the exception raised?

The notes i pointed make reference to that method (check the correction instructions of 1766551)

Best regards,

Pablo

[Former Member · Accepted solution]

Hi Pablo,

Thanks a lot for your reply. I debugged the issue with the help of our ABAPer and found that my user id had no address maintained in SU01 t-code.

Our Basis guy had "CUA data for the Address being copied down to ECD.  He resynced my profile too" and it worked.

Thanks a lot for your responses.

Best regards

Saurabh

[hanspeterbaier]

Hi Saurabh,

this error comes from your cFolders integration. It looks like there is some problem with your user(s). Is cFolders installed on a separate system?

The errors comes from CL_CFX_USER~SET_USER_ID. You can debug this method with an external breakpoint at line 113 and 130, as there are two function modules processed ( SUSR_USER_ADDRESS_READ and  ADDR_PERS_COMP_GET_COMPLETE) giving you a hint which error occured at this point.

br,

Peter

[Former Member]

Hi Hans,

Many thanks, its very helpful again.

I found something on this: This error comes only for my SAP user id and for other users it works.

I ran FM  SUSR_USER_ADDRESS_READ for my id first and I found this:

Above you can see the difference in the fields that are missing for my id but they are present for other user id (in whom case it is working). I feel I need to maintain these field for my SAP user id too.

Your thoughts please?

Best Regards

Saurabh

[hanspeterbaier]

Hi Saurab,

unfortunately I'm no cFolders expert, so I don't know what cFolders does with this information. From a general perspective I think you can try to maintain this information on your DEV environment and test the issue again.

br,

Peter

[hanspeterbaier]

Hi Saurabh,

so deriving from Pablo's post, I think you have no user on the cFolders-system. Is PPM and cFolders on separate systems?

br,

Peter

[Former Member]

Hi Peter,

We have both PPM and cfolders in one system.

Only thing remains to do is, I want to know which fields need to maintain for my SAP user-id .

I think I need to look at SAP Notes given by Pablo first.

Best Regards

Saurabh