BLS 11.5 fails to access a share on a NT4 workstation

[Former Member]

I am attempting to access a share on a NT4 workstation using BLS 11.5. I personally can access the share from my machine and also from the xMii server. When I run the transaction I get one of two messages depending on how I structure the url in the text loader.

1. File not found

2. Access denied.

"Everyone" has Readonly for the share. I perform something similar on a XP machine and have no problems. What am I missing here?

Thanks,

Roger DeWeese

[Former Member · Accepted solution]

Yo Jeremy,

Using UNC path to the server. I assume when you refer to Anonymous Access you are referring to the NT4 workstation. I don't have remote login access and the server is located in Rotterdam.

The only thing I can tell you about it is the share is on the c drive and "everyone" has readonly access to it. In addition my guy in Rotterdam assures me the share is setup identically to the xp box (which BLS can access, also in Rotterdam). I can't add much more than that.

Since I personally can access the share from my computer and from the xMii server, I didn't think IUSR and SYSTEM mattered.

Isn't xMii and BLS considered part of "Everyone"?

Roger

[jcgood25 · Accepted solution]

Have you tried a mapped drive letter.

I'm not positive, but since the ServletExec-xMII service is running under the SYSTEM account, that would not be the same as Everyone, which would imply a network user.

[Former Member · Accepted solution]

Roger, it is still probably better to use FTP instead of a file share, if possible (for a myriad of performance, networking, and other reasons). If the other NT box has IIS on it, you really don't have much you need to do to enable it other than setting up an FTP virtual directory and some permissions. You can then use the various FTP actions in BLS as needed. With the way shares are handled, you run the risk of lockups and/or long timeouts in BLS trying to access an unavailable share, whereas FTP will fail more gracefully and predictably.

[Former Member]

The saga continues.

My guy installed FTP on one of his NT4 servers and passed me all the credentials to access it. I created a simple transaction and checked functionality by using the action FTP Get File List. That appears to work and returns 169 files.

When I change over to FTP Get File and use the same credentials I get a warning in the tracer saying "[WARN ]: FTPGet: Could not set working directory to logdata".

The working directory logdata is the same directory I used in in the Get File List!

Does something else need to be done to this directory from a FTP standpoint to allow BLS to retrieve the file?

Roger

[Former Member]

I've never had much luck sending files from a BLS transaction to a shared drive. And worse, if / when this workstation gets upgraded to XP or above, you can't do it anyway. I've always ended up using FTP or a webservice.

Since the workstation doesn't have IIS, and probably will never have it. There are a couple of ways around this. One is to pull the files, instead of push, basically writing a small program that would run as a service on the client box, on a timer, it would periotically check the xMII server for the file via FTP. If it finds it, you pull it down and place it on the local hard drive. Such program would probably have to be written in C++ to be a service on the client, if the client machine has a user logged in, you could write it in old VB 6 if it doesn't have to be a service.

Second, instead of IIS just use 3rd party FTP server like War FTP or something so you dont' have to install full blown IIS on the workstation.

[Former Member]

Hi,

If help instalation FTP look over link.

Bye

[Former Member]

Jeremy and Rick,

Thanks for the tips.

No luck on any mapped drive trying to open a csv for getting a file list.Jeremy, I passed on your comments regarding "System" being one of the users in the share permissions. We will see,

Rick I also passed along your comment regarding FTP, but I doubt they have IIS installed as this is not a server, but a workstation and AP typically does not install IIS. Don't even know if they can get IIS for this box, but we will see.

Roger

[Former Member]

We have seen this issue in the past.The xMII service runs as the windows LocalSystem account, and this account must be configured with sufficient permissions to access the share.

[Former Member]

Hi,

There is no problem in using a network share in the BLS, just give general permission in the directory. I've used this feature and worked very well, including to send files to network printers.

Try a simple test to record a file on your machine and then to work, change the path to the network.

Bye

[jcgood25]

UNC path or mapped drive letter?

Did you look at IUSR_XXXX and SYSTEM credentials?