Bill sales order only when sevice order is TECO

[siowfong_chen]

Hi all,

I’m implementing the fixed price billing solution for Service order. The process we used is create a notification, a quotation which we then create a sales order for. Service order is automatically generated once the sales order is saved.

My concern is that prior to setting the status of the service order to TECO, I can bill the sales order. Is there a way through configuration to block billing until the service order is TECO’ed? One alternative option I have in mind is to assign a billing block to the sales order by default and someone will have to unblock it for billing after TECO of the service order. However, I am keen to know whether there are other ways to prevent billing without the extra step to unblock the sales order.

Thanks in advance for your help.

I have trouble tagging to service management so apologies for the area that I have tagged to

Regards

SF