Automatic Workflow Customisation

[Former Member]

Hi,

I have a question related to EHSM system configuration.

I have read in a configuration document that during Automatic Workflow Customisation the following setting is required to be done. In SWU3 T Code, Under Maintain Defination Environment, there is Maintain Prefix Number. Here as per the document , I need to give prefix number as 996 along with System ID and Client ID.

I would like to understand what does this number 996 refers to and how it will help in workflow. Appriciate if someone can help me understand this. Also does it required to have tick mark ( green) for all the objects for incident management workflow to work properly ?

Thanks,

SM

[Former Member · Accepted solution]

Hi Sudarsan

All the objects related to workflow (standard task, workflow tasks and others) are assigned a eight digit number. The prefix number is used for the first 3 digits and the rest five is automatically assigned by the system (starting with 00001).

For example , workflow consists of 8 digits (00500001), first 3 digits 005 has to be maintained as Prefix number for workflows and  last 5 numbers(00001) should be automatically picked by system during work flow customization.

Balajee