Alert Settings - SAP-PPM

[Former Member]

We have configured the PPM alerts for tasks. The severity icon show all ok on execution of the program DPR_EVE_BATCH_DPO. However, the alert emails are not goig through.

-We have business partner mapped to the user, and have also maintained the email ID for the user (with email as the communication method)

- We have made the alrtcatdef settings (Settings > Configuration) and have specified a valid username

- The SCOT settings have been done (and we can see emails working for staffed resource - sent from 'Staffing' tab of Project Management)

The sverity, and alert settings have been made all ok and we are sure about it. The same settings have worked for us in the past. It looks like it's s got something external to SAP-PPM.

Any other workflow settings that we need to set? We do not intend to use any of the standard workflows (like, for task release, completed etc.)

Any advise?

[former_member201206]

Hi Deepak,

the easy to find out is to have an inhause ABAP developer to have a look the flow logic. If everything goes well, the following calls are carried out:

FUNCTION SALRT_CREATE_API SAPLSALRT_CREATE_LOCAL

METHOD SEND_ALERTS_ROOT_OBJECT CL_EVE_ALERT_SERVICES=========CP

METHOD TRIGGER_ALERTS_ROOT_OBJECT CL_EVE_ALERT_SERVICES=========CP

METHOD TRIGGER_ALERTS CL_EVE_ALERT_SERVICES=========CP

METHOD IF_EVE_VIOLATIONS_PERSISTENCY~SAVE CL_EVE_VIOLATIONS_PERSISTENCY=CP

METHOD IF_EVE_PERSISTENCY~SAVE CL_EVE_PERSISTENCY============CP

METHOD IF_DPR_PROVIDER_TRANSACTION~DO_SAVE CL_DPR_APPL_OBJECT_MANAGER====CP

METHOD DO_SAVE CL_DPR_API_CPROJECTS==========CP

METHOD IF_DPR_PROVIDER_TRANSACTION~DO_SAVE CL_DPR_API_BUSINESS_OBJECT====CP

METHOD IF_DPR_CORE_SERVICE_PROVIDER~DO_SAVE CL_DPR_API_CPROJECTS_CSP======CP

METHOD IF_DPR_CORE_SERVICE_TRANSACT~SAVE CL_DPR_API_CORE_SERVICE_MNGR==CP

METHOD SAVE_TO_BACKEND CL_DPR_UI_CHANGE_MANAGER======CP

Kind regards,

Zhenbo