on 2023 Jun 28 4:29 PM
Does anyone know if the virtual attendance calculation for zoom counts the time in breakout sessions?
We keep having users coming up short on their time in the class for it to count as complete and the trainer said they were there the entire time. There were a few breakout session in the virtual session.
Hi Brian
We don't use this, but from reading this KBA (https://userapps.support.sap.com/sap/support/knowledge/en/3337515) it seems that you are correct. If they join a breakout room it is like they left the meeting.
This isnt great system behaviour as you should be able to use the functionality within the platform.
Sam
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Thank you for the KBA. It makes sense, but they should really fix that. Might be a ZOOM support issue.
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