Why is my Webassistant ? icon Disappearing from Sucessfactor pages?

[former_member676711]

I have configured Extended Worakarea to Sucessfactor (Sandbox).

When I open any Sucessfactor page the ? icon appears and disappears after few seconds.

[karenperez]

Hi Prashant,

Are you using IE or which browser? I am asking because in IE normally is required to enable the following setting: Access data sources across domains.

Thank you.

Best Regards,

Karen Perez

[former_member676711]

Thanks Karen Perez,

Web Assistant issue was resolved after the application URLs were added to trusted sites settings of browser.