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Where can managers see SF182 external learnings of employees in the ILX?

guidoklinger
Participant
0 Kudos
114

Hi experts,

where can managers see the externally approved training submitted with the SF182 form? In the legacy view, this was easily done in the team view. We have already submitted a request to SAP and received this response:

'We have received confirmation from our internal engineering team that the external learning request option has been removed from the manager view and added under the activity menu on the new learning home page. This is done to streamline the experience. Managers can still use the links menu to perform the same tasks.'

However, I still cannot find any option under 'Actions' for managers to view the external training of employees. External training only appears under 'Approvals' if the approval has not yet been given.

Does anyone have any idea where the manager can see the external training of their employees in ILX?

Regards
Guido

Accepted Solutions (0)

Answers (1)

Answers (1)

SF-Dan
Product and Topic Expert
Product and Topic Expert
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A manager can either use the approvals dropdown link to see those or via the External Learning requests dropdown link to see those when using new Learning Experience:
External Learning Requests.png

guidoklinger
Participant
0 Kudos

If I click on "External training request" the manager can only see his own external trainings but not the external trainings of his/her teammembers.

margaretstraub
Explorer
0 Kudos

Hello,

I would also like clarification of where managers can see their direct reports external learning requests. In addition, is there a place for an administrator to review requests after they have approved/denied them? I know that approvers see pending approvals in the "Approvals" tab of the activity drop down, but once they approve or deny the request, it is removed from that view. In my organization, there are times that approvers need to revisit a request in the event a user has a question about their request. Outside of running a report or looking at pending approvals on the approvals tab, can approvers and managers see requests regardless of status?