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When a country admin launch forms the system skips the first (originator) step

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Hi experts,

I have a curious problem. 

Y have created several country admins. I undersand, with all necessary admin permissions.

But when I launch forms (using proxy) with this admin the system send all the forms directly to de second step.

The route map is configured to send all farms to the originator.

I can`t understand why is this happening.

Any ideas?


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Answers (1)

Answers (1)

Product and Topic Expert
Product and Topic Expert
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Check your permissions to make sure the first user in the workflow has login permission in RBP.  If the user does not have login permission they are skipped in the workflow.

Also make sure your template has the route map attached.  The system may reroute the forms to the planner if no route map is attached to the template.

Hope that helps.