WFA on HANA missing metrics

[abalasescu2]

Hi @YSE-1 

I had a customer today ask me about Termination Tenure <30/90 days not showing up anymore.

Then I checked Measure/Dimension Arrangement and could not see the measure there at all - checked the show all metrics option and it was simply missing.

Then I have further checked against 2 other customers as well as other metrics and I couldn t find either Termination Tenure <30/90 days, Termination Tenure <6/12 months and also noticed that all the derived Exempt related ones were missing too.

Did something change and somehow removed those metrics? They have always been there and I was manually turning them off during configuration for customers where they were not relevant.

Kind regards,

Alex

[YSE-1]

Hi @abalasescu2 - there is no change as far as I know.  Termination Tenure <30/90 days is using Employment Level or FLSA dimension (i.e. Exempt / Non-Exempt) as filter.  If the instance does not have this standard dimension setup, the measure will not show up.

[YSE-1]

@abalasescu@ - can you provide example DC and instance ID to check?

[abalasescu2]

I believe it is DC 57 and company ID scandinavi

[abalasescu2]

basically they have been live for more than 1 year now and they say they have been using it before, now it s gone - I do remember taking this off for multiple customers as they were not using it so that is strange to me that it would just go away