Viva Learning & SAP Success Factors (LMS)

[former_member810699]

Hi All,

• A customer is using Viva Learning, using SAP Success Factors (LMS) to display courses within Microsoft Teams
  
• Does results/tracking of employees who have completed SAP Success Factors (LMS) stored within the SAP back-end system?

Any input will be highly appreciated.

[Former Member]

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[karenperez]

Dear aaroh_bits,

Thank you for your question!

When configuring Viva Learning integration with SF Learning, there is a setting in Viva Learning (Enable Learner Record Sync) which enable the assignments and course completion records to sync between the systems. By turning this setting on, you're allowing Viva Learning to fetch user information, user assignments, and completed courses.

I hope this helps!

Thank you.

Best Regards,

Karen Perez

[DC1]

Hi Karen,

Can you share more details on prerequisite and configuration required in both in SuccessFactors Learning & MS Viva Learning?

[maximiliantsi]

Hi Dhairya,

We haven't actually yet started to configure the connections because we would really like to first clear out doubts on how the package would handle the scenario mentioned in my comment, i.e. syncing learning completion records of a person with multiple USERIDs.

Unfortunately, we are also relying on the same articles to get the information we need to know.

It would be great if anyone could share your experience / expertise in regards to both of our questions.

Thank you!

Regards,

Max

[maximiliantsi]

Hello Everyone,

We about to integrate SAP SuccessFactors Learning with MS Viva Learning. There is a concern about Learner Record Sync and would like clarify how the integration package would handle.

(1) Supposed we know from the below article that Viva Learning synchronizes the associated learner records with the help of PERSON_ID_EXTERNAL data and tries to match with the employeeID attribute in AAD, allowing Viva Learning to fetch user information, user assignments, and completed courses.

https://learn.microsoft.com/en-us/viva/learning/sfsf-enable-learning-record-sync?view=o365-worldwide

(2) And, we know from the below article that course completion records for content consumed in Viva Learning will sync back with SAP SuccessFactors Learning.

https://blogs.sap.com/2021/11/02/place-learning-in-the-flow-of-work-by-leveraging-integrations-of-sa...

However, while one person can only have one PERSON_ID_EXTERNAL (External ID), that person can have multiple UserIDs (because of multiple employment or rehire) in both EC and LMS. When the person has multiple employments with different UserIDs and if that person completes a learning in Viva Learning, how will the package determines which UserID will be synced with the complete learning history, given the point (1) mentioned above?

Thank you! 🙂

[DC1]

Hi Maximilian,

We are also trying to integrate VIVO learning with SF LMS. Initial steps in SL LMS we have completed as per below MS note.

https://learn.microsoft.com/en-us/viva/learning/configure-successfactors-content-source#configure-in...

Post this MS team trying to update SF credentials in there VIVO admin and getting validation error. My question is were you able to complete initial configuration between two system. Do you have any other supporting documents which can be shared.

[Dagmar]

hello maximiliantsi, how did you resolve the problem?