Video will not automatically start in a book page

[David748]

I have a single bookpage I am using for an announcement on a link tile. I have an embedded video file in the book page and set up all the necessary settings so that once the page loads the video should start.

However it will not start. I have to add the control bar and manually start.

What could be the issue?

Thanks

[ShaneLipke]

Hi David,

I suspect that the browser is blocking the playback. You could try to try to identify the issue:

1. Add the Enable Now domain to the Trusted Sites for your browser
2. Try embedding the video in MP4 format, if it is not already
3. Add the Enable Now domain to the Media Autoplay section of the Edge Settings. I'm sure that Chrome will have something similar

Regards
Shane

[David748]

Thanks Shane,

It is an odd one as other videos (same set up) will auto-run but this one wouldn't.

I just changed the first setting from Limit to Allow and that worked. No need to add the domain.

Many thanks

David