Using SAP IPS transformation to send user credentials to LM

[deepakkg86]

Hi Experts,

We are pulling users from SF and creating them in IAS with IPS sync - There are users who have dummy email address and for them we would like to share credentials to their Line manager using IPS transformation logic.

Can you please assist how this can be achieved ?

I tried using notificationEmailRecipientTo target variable and job is running successfully as well but no emails are sent out - There are no ways as well to see if IAS tried to send mail and failed ?

Regards

Deepak

[Amin_Omidy]

Hi Deepak,

It is hard to troubleshoot the issue without checking the detail of your configuration and setup but I can provide you high level steps to follow that may help you to resolve the issue:

-Ensure that your IPS transformation logic is correctly configured to identify users with dummy email addresses and extract the necessary information for sending credentials to Line Managers.

-The notificationEmailRecipientTo variable is typically used to specify the target email address for notifications. Ensure that the transformation logic correctly populates this variable with the Line Manager's email address.

-Make sure you have defined an email template within SAP IAS that contains the necessary message and user credentials. Ensure that this template is associated with the transformation logic in IPS.

-Verify that your SAP IAS instance is correctly configured to send out emails. This includes setting up SMTP or other email configurations. You might need to work with your email administrator to ensure that emails from IAS are not blocked or filtered.

-While SAP IAS might not provide a direct way to check if an email was sent and failed, it's advisable to implement logging and monitoring on your end. You may be able to set up logging within your IPS transformation logic to capture any errors or issues in the email sending process.

Thanks,

Amin

[deepakkg86]

Hi Amin,

Thanks for your response , I would need your help on your suggestions with some exmaples or more details - It would come really handy in taking next steps:

-Make sure you have defined an email template within SAP IAS that contains the necessary message and user credentials. Ensure that this template is associated with the transformation logic in IPS - Can you please share attribute which i should use to link email template ?

-Verify that your SAP IAS instance is correctly configured to send out emails. This includes setting up SMTP or other email configurations. You might need to work with your email administrator to ensure that emails from IAS are not blocked or filtered - Where are SMTP setting in IAS - I couldnt find any in IAS Admin cockpit?

-While SAP IAS might not provide a direct way to check if an email was sent and failed, it's advisable to implement logging and monitoring on your end. You may be able to set up logging within your IPS transformation logic to capture any errors or issues in the email sending process. - I have been looking for this - Can you please advice with one example transformation logic as how I can achieve this ?

Thanks

Deepak