unable to save Configure people profile

[Madhavi29]

Dear experts,

unable to save any change to configure people profile due to application error.

below is the content when i click on show more about the error:

errorId=972d47ef-ff64-4ce0-8756-4d7f6d7b4e4d, fingerprint=18aa9269fea310e20858842bae94085e4859274b, timestamp=2023-09-05T13:31:27.759+0000, errorMessage=An application error occurred. Please try again later, or notify support (with the error information of errorId=972d47ef-ff64-4ce0-8756-4d7f6d7b4e4d, timestamp=2023-09-05T13:31:27.759+0000, and the version information from the current screen) if the issue keeps occurring., server=6sc33bcf09, versionInfo=Release%3A%20b2305.20230901050539%0A%20%20%20%20%20%20Server%3A%206sc33bcf09%0A%20%20%20%20%20%20Timestamp%3A%202023-09-05T13%3A24%3A19.118%2B0000%0A%20%20%20%20%20%20Theme%20Id%3A%20blueCrystalInterior%0A%20%20%20%20%20%20SAPUI5%20Version%3A%20%2Fverp%2Fvmod_v1%2Fui%2Fsapui5-main%2Fresources_1.108.5%2Fresources%2Fconfig-people-profile-error.jpg

[Harish_Vatsa · Accepted solution]

Dear madhavi292,

Can you please give a restart to your application once and all delete the cookies and cache of your browser you are using and then try to save.

Thanks,

[Ilcd]

Hello,

Did you solved the issue? I have the same error.

Thank you!

[Former Member]

Same error here! could you solve it?? 🙂