on 2023 Mar 15 2:33 PM
HI Experts,
When I try to initiate ONB from RCM, it's getting failed with the message as "We were unable to initiate the onboarding process because the values for the following fields are missing or not mapped: [Start Date - (not mapped), Recruiting Manager - (not mapped), Company - (not mapped)]", I have checked the mapping in Recruit to Hire Mapping and it's available, not sure why this error, any help will be highly appreciated
Regards,
Boopathi V
Help others by sharing your knowledge.
AnswerRequest clarification before answering.
The error seems to be because you have'nt created any job record for the candidate.
Move the candidate back to offer build up stage and create a offer.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello boopathivm,
Please refer below SAP Notes. Hope it's clarifies your query.
https://userapps.support.sap.com/sap/support/knowledge/en/2695391
2695391 - Error “Unable to initiate onboarding process. Reason: Values for the following fields are not mapped or missing" - RCM/Onboarding
https://userapps.support.sap.com/sap/support/knowledge/en/2978334
2978334 - Unable to initiate the Onboarding Error: We were unable to initiate this onboarding process (2.0) because the values for the following fields are missing or not mapped: [<Fields affected>]
Confirm if it's works for you.
Regards,
Neeraj Jain
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Neeraj,
Thanks for the response, I have already check both the KBA's and still my issue has not been fixed yet.
Regards,
Boopathi
User | Count |
---|---|
9 | |
4 | |
3 | |
3 | |
3 | |
1 | |
1 | |
1 | |
1 | |
1 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.