UE_TRAINER_NOT_FOUND error in SAP ENABLE NOW

[former_member366338]

Hi Experts,

I am working on SAP ENABLE NOW . we are implemented and its working , but the training url need to send learners that URL is not working

error.png

its giving UE_TRAINER_NOT_FOUND how to resolve this issue. little urgency.

Thanks,

Sangamesh

[former_member366338]

We got the answer for this

WE need to synchronize the Resources from Producer to Manger

Thanks

[former_member65624]

Hello Expert

Did you solve your problem ? I have faced with an issue. The problem is when producer connect with manager workarea quick recording mode does not work on producer, it starts but not ends even I click "end" key. Plus producer unable to generate documentation when connect with manager workarea, do you have any idea about this issues ?

[Anton_Mavrin1]

Hi Safak,

Hard to say when not seeing JavaConsole and error screens. I recommend to create the incident + attach JavaScript console logs (View -> JavaScript Console).

[Anton_Mavrin1]

Hi Sangamesh,

Great, that you have found the solution. Resources must be PUBLISHED, as users with Learners role can consume only published content that consists of content itself + resources (styles, graphics, playback settings etc).

KR, Anton

[former_member65624]

Hello Mavrin,

I have faced with an issue. The problem is when producer connect with manager workarea quick recording mode does not work on producer, it starts but not ends even I click "end" key. Plus producer unable to generate documentation when connect with manager workarea, do you have any idea about it ?